We strive to provide our guests with an exceptionally clean, safe, and friendly motel experience. These motel policy, terms, and conditions are considered a part of our reservation agreement with you. As our motel guest(s), and as upon your in check, you are agreeing to all of our motel’s policies, terms, conditions, and procedures. These policies, terms, & conditions are presented here to help promote our guest(s) safety and enjoyment and to ensure that each guest(s) is aware of the understandings between The Sea Chest Motel and the guest(s). Our policies,terms, and conditions may change from time to time.
All on-line reservations are non-refundable and non-transferable, no exceptions.
Guest(s) must be 18 or older to stay at our motel, if a guest(s) are under the age of 25, they are required to leave a cash security deposit in the amount of $250 upon arrival.
There are no refunds for no shows, late arrivals, or early departures.
No pets are allowed in the rooms or on the property.
Management reserves the right to forfeit any reservation for unlawful information given at the time of making the reservation.
Room Assignment & Capacity
Room type is guaranteed for the reservation that you make, but your room number is not assigned or guaranteed until check-in. Single queen bed room maximum capacity is 2 people, double queen bed room & double queen bed room with efficiency maximum capacity is 4 people. If you have more guests than the maximum capacity per room type, you are required to book more than one room. There are no exceptions.
Damage Policy
DAMAGE AND/OR THEFT OF MOTEL PROPERTY: You are liable for any damage caused (whether by the deliberant, negligence, or reckless act to the room (s), hotel’s premises or property caused by you or any person in your party whether or not staying at the hotel during your stay. The Sea Chest Motel reserves the right to retain your credit card and/or debit card details as presented at registration and charge the credit /debit card in such amounts as it shall in its sole discretion deem necessary to compensate or make good the cost or expenses incurred or suffered by Sea Chest Motel as a result of the aforesaid. Should this damage come to light after the guest has departed, we reserve the right and you hereby authorize us to charge your credit or debit card for any damage incurred to your room or the Hotel property during your stay, including and without limitation for all property damage, missing or damaged items, smoking fee, cleaning fee, guest compensation, etc. We will make every effort to rectify any damage internally prior to contracting specialist to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.
DAMAGE DISCOVERED AFTER CHECK-OUT: Guest Rooms found with waste scattered around, in complete disorder, and/or “trashed” will be subject to a $250.00 maintenance deep cleaning fee, administration fee and/or third-party fees.
DAMAGE TO ROOM: Damage to rooms, fixtures, furnishing and equipment including the removal of electronic equipment, towels, art work, etc. will be charged at 150% of full and new replacement value plus any shipping and handling charges. Any damage to hotel property, whether accidental or willful, is the responsibility of the registered guest for each particular room. Any costs associated with repairs and/or replacement will be charged to the credit card of the registered guest. In extreme cases, criminal charges will be pursued.
DAMAGE TO MATTRESSES AND BEDDING: Damage to mattresses and linen including; towels, mattress pads, sheets, bedspreads, blankets resulting from the use of body oils, make-up, shoe-polish, etc. will result in a charge for the special cleaning, repair or replacement of the damaged article.
DAMAGE OR TAMPERING WITH FIRE DETECTION SYSTEMS/FIRE-FIGHTING EQUIPMENT, SECURITY SYSTEM (CAMERAS, CABLES, ETC): The Sea Chest Motel reserves the right to take action against any guest or visitor found to have tampered or interfered with any fire detection equipment or security system throughout the motel, including detector heads in public areas, guest rooms, break glass points, fire extinguishers, security cameras, and cables. Guests or visitors found to have tampered with any fire detection, fire-fighting equipment, or security system will be charged with any costs incurred by the motel due to their actions and will be evicted from the motel. Depending on the severity of the guest actions, law enforcement may become involved at the motel’s discretion. Should the fact that fire-fighting, detection equipment, or security system had been tampered with come to light after the guest has departed, we reserve the right and you hereby authorize us to charge your credit or debit card for any damage incurred to your room or the Motel property during your stay, including and without limitation for all property damage, missing or damaged items, smoking fee, cleaning fee, guest compensation, etc.
Safety Policy
CANDLE, INCENSE, ESSENTIAL OILS: Candle, incense, essential oils (diffusing, vaporizing, etc.) are prohibited. These items and activities will be treated as smoking, a fine accessed, and the guest may be evicted with no refunds. A $250.00 cleaning fee will be charged to any guest who violates this policy .
ILLNESS AND EPIDEMICS: The Sea Chest Motel reserves the right to refuse accommodations to a guest arriving with a contagious disease. In cases where sickness occurs during the stay, please notify the Front Desk staff. In the case of serious sickness, you may be requested to receive appropriate health care from a nearby healthcare facility. During epidemics we are entitled to employ precautionary measures within our judgment or as required by local authorities. We may charge you a room cleaning fee as we deem appropriate under the circumstances.
INFESTATION: The cleanliness of our rooms is extremely important to our guests. If you bring any infestation into your room or onto our motel premises, we may charge you for any and all costs and expenses, including immediate or urgent response requirements and loss of room revenue, that we deem necessary to address the infestation.
ENFORCEMENT: All staff is trained and required to respond to potential violations of our Motel Policy/House Rules. Guests who refuse to abide by the reasonable standards and policies established by The Sea Chest Motel for safety of all guests, staff, owners, property, and the operation and management of the motel will be evicted, with no refund. In addition to the room charge, a minimum $ 250.00 cleaning fee per room will be charged for infraction(s) of our Motel Policy/House Rules.
Check-in / Check-out Policy
CHECK-IN: Check in is after 4PM
CHECK-IN REQUIREMENTS: Guests must be at least 18 years of age to check in at Sea Chest Motel. In the interests of security and to prevent fraud, guests are required to confirm their identity by providing their valid government issued photo identification (State driver’s license, passport, etc.) at check-in. A valid, signed, and pre-approved credit card in the name of the guest registration is also required. It is your responsibility to fully understand the manner in which your bank processes pre-authorizations and charges to your credit/debit card. Some banks hold pending authorizations for up to 10 business days.
GUEST REGISTRATION: We require valid contact information from the guest making the reservations including first and last name, address, phone number, valid current email address and signature. The names of all guests occupying the room must be registered.
GUARANTEED RESERVATIONS: All reservations must be guaranteed with a valid major credit card. Guests must be 18 years and older. We accept Visa, Master Card, American Express. We are allowed to charge your credit card at the time of booking. Your credit card guarantees your reservations. Please make sure to receive a reservation confirmation number when you make a reservation. Cancellation policies may vary based upon room types and rate plans. When making a reservation at the motel, please review the cancellation policy applicable to your specific reservation to ensure your complete understanding of this policy. In some instances, reservations once made require a full non-refundable prepayment of cancellation within a certain period prior to arrival. Failure to understand and meet the requirements of your cancellation policy might result in cancellation charges on your method of payment provided upon booking. Reservations will be held until 12 am the morning following your scheduled arrival date. If you have not checked in by that time, a NO-SHOW charge of one room night, plus tax will be charged to your credit card and the balance of your reservations will be cancelled unless otherwise stated in your cancellation policy. Fully prepaid non-refundable reservations will be subject to a No-Show charge equal to the original total deposit amount plus any applicable taxes and fees Inn at Sea Chest Motel is not responsible for weather conditions, personal emergencies, schedule changes or any other event keeping you from being able to stay at the motel on your scheduled booking date and will not be considered derogatory to your cancellation policies.
CHECK-OUT: Check-out time is 10AM
EARLY DEPARTURE: Guests who check out of the motel prior to their scheduled departure date will not receive a refund for any unsused portion of their stay.
PAYMENT: All reservations and registrations booked less than 30 days from the check in date must be guaranteed with a valid major credit card. We accept Visa, Master Card, Discover, & American Express. Pursuant to credit card agreements, credit cards are not valid unless signed by the cardholder. Credit cards must be signed. All guests are required to present a valid major credit card and government issued photo identification even if guests are planning on paying in cash upon check-out. Checks are accepted for reservations made greater than 30 days but require up to 14 days to clear and will not be taken as a form of payment upon arrival. All checks must clear payment before check in date. Foreign currency is not accepted.
DEBIT CARD/CREDIT CARD HOLDERS: Your credit card is not valid unless signed. We will refuse an unsigned card. Your Debit or Credit Card will be pre-authorized at check-in for the full amount of your stay. The pre-authorization will HOLD the funds until check-out, at which time the amount actually incurred during your stay will be charged. For fully prepaid, non-refundable reservations which are charged for the full amount of your stay upon bookings, your credit card will only be preapproved for an amount of estimated incidentals pertaining to your stay. If you change your method of payment at check-out or change the length of your stay, your bank may not post the changes to your account immediately. The Inn at Union Square has no control over the policies of your bank and will not be held liable for any “insufficient funds” penalties or any other resulting fees or charges. It is your responsibility to fully understand the manner in which your bank processes pre-authorizations and charges to your debit or credit card. Some banks hold pending authorizations for up to 10 days.
DEPOSITS AND GUARANTEES: Deposits and guarantees may be required depending on the policies attached to your reservation. Regardless of these policies, The Sea Chest Motel requires a major credit card at the time of booking to guarantee the room and secure the reservation period.
RESERVATION AND PAYMENT FOR GUESTS BY PRIVATE THIRD PARTIES: Generally, third party payment is not permitted. In the case of paying for a family member if you will not be physically present at the hotel, we require prior completion and approval of a Credit Card Authorization form including a copy of your driver’s license and the front and back of your signed credit card. You will be responsible for any and all damages and loss. We reserve the right to refuse reservation at any time for any reason.
RATES: All rates are quoted in U.S. Dollars currency. These rates do no include applicable taxes and fees. Rates published daily on the Sea Chest Motel website or any other website or promotional materials are subject to change at any time and may increase or decrease at the motel’s discretion. Discounts are applied to stays longer than 7 days.
RIGHT TO REFUSE SERVICE: The Sea Chest Motel is privately owned and operated. We reserve the right to refuse service to anyone for any reason(s) that does not violate Federal or State laws. The Sea Chest Motel has a zero-tolerance policy in which we will refuse to admit or refuse service or accommodation in our motel or may remove a person, without refund, who refuses to abide by the reasonable standards and policies established by local, state and federal Law and the owners for the operation and management of the motel. The Sea Chest Motel will refuse service or evict a guest for any of the following reasons, but not limited to refusal/ failure to pay for accommodations, being under the influence of alcohol, drugs, or any other intoxicating substance and acting in a disorderly fashion as to disturb the peace or threaten the safety of other guests or motel personnel, or not complying with state liquor laws; or being unable to properly supervise their children at all times, seeking to use the motel for an unlawful purpose; seeking to bring into the motel: a fire arm, any explosive or hazardous or toxic substance, that is unlawful to possess and that may be dangerous to other persons; destroys, damages, defaces, or threatens harm to motel property, its personnel, suppliers, contractors or guests; causes or permits persons to exceed the maximum allowable occupancy of room, refuses to abide by the reasonable standards or policies established by Sea Chest Motel for the operation and management of our hotel.
CANCELLATION: The Sea Chest Motel is not responsible for weather conditions, personal emergencies, or schedule changes. Reservations must be cancelled in accordance to the cancellation policies applicable to your reservations to which you automatically agreed upon completion of your booking. Failing to comply with said cancellation policies may result in charges to your guaranteed payment method.
Cancellations made greater than 30 days prior to the check in date will be subject to a 50% loss of deposit. Any cancellations made within 30 days prior to arrival will be subject to forfeit/loss of deposit.
NO SHOW CHARGES: Failure to check in on the scheduled arrival date for a reservation guaranteed with a credit card will result in a No-Show fee being charged to your credit card and/loss of deposit. Charge amount may vary based on your cancellation policy.
WEATHER:
Hurricane Warning and Evacuation of Island: We will refund your deposit without any fees.
Cloudy / Rainy Days: There will be no refunds for bad weather (ex. overcast, cloudy, stormy, rainy).
Lost & Found Policy
The Sea Chest Motel assumes no liability for lost, misplaced, stolen, or damaged valuables or belongings. If you discover that you have left behind something of value to you, please call us immediately and we will try to assist you in locating your lost item.
FOUND ITEMS: The Sea Chest Motel is not responsible for any item left behind by a guest. However, any item, with the exception of perishable items, left behind by our guests and found after departure by housekeeping will be collected, logged in, and kept in a secure location for collection by the owner for up to fourteen (14) days.
RETURN: We would be happy to return your lost item(s) to you by the United States Postal Services (USPS). Sorry, no UPS or FED EX deliveries. Your credit card will be charged for the cost of packaging and postage, plus a 25% handling fee. A separate receipt will be mailed to you. The Sea Chest Motel is not responsible for any item lost or misdirected during shipment by the United States Postal Service.
Code of Conduct
100% SMOKE-FREE: The Sea Chest Motel is a 100% Smoke-Free motel.
Guests are encouraged to notify Front Desk staff immediately if they smell cigarette, marijuana, or other objectionable odors. This policy is not intended to stop people from smoking, but to regulate where they smoke and how it affects others. Marijuana is prohibited at all times. A $250.00 cleaning fee will be charged to any guest who violates the smoking policy.
ROOM: It is not allowed to move or to remove furniture. Not in the room, or between rooms. It is also not allowed to move or remove the decoration or electrical appliances, or use them for personal purposes other than for which they are intended. Our staff will put everything back in its original place, and possible damage will be charged on your credit card.
BICYCLES/HOVER BOARDS/ROLLER BLADES: Bicycles, Hover boards, and roller blades are not permitted in guest rooms and will be removed by our staff. We assume no liability for theft, loss, and/or damage, and you waive any and all such liability.
CHILDREN: Well behaved children of all ages are welcomed. As the parents, guardians, or chaperones of children you are personally and legally responsible for and must supervise them at all times. For safety reasons, please do not leave children unattended in guest rooms or allow them to roam the motel property unsupervised.
VISITORS: No visitors after 8:00 p.m. Visitors must be registered at the Front desk and accompanied by the registered guest at all times. As a registered guest, you are responsible for your visitor at all timesm
DO-NOT DISTURB AND ACCESS TO ROOMS: To provide all of our guests with an exceptionally clean and safe motel experience, we reserve the right to enter your guestroom for reasonable purposes, such as for housekeeping, maintenance, verify that the room, its furnishings, and mechanical equipment are intact, or to address or prevent a violation of our Motel Policy/House Rules. Motel staff will normally knock and announce themselves before entering your guestroom, unless we believe that exigent circumstances exist. Management reserves the right to enter a room with a known status of “Do Not Disturb” in the event of an emergency, suspected illegal activity taking place, disturbing other guests, or damage being done to motel property. In the event of suspected illegal activity, management reserves the right to summon law enforcement to aid in eviction. The right to privacy ends when a motel Policy/House Rule is broken. Law enforcement will be granted immediate access.
PET ARE NOT ALLOWED: Pets are not allowed on the property. In case of violation, we reserve the right to charge a surcharge of $250.00. You will also be asked to remove your pet from our motel.
PARKING: 1 registered vehicle per room. Cars and light trucks only. No motor homes, trailers or water crafts. Extra parking is $20 per day and is subject to availability. The Sea Chest Motel shall not assume liability or responsibility for any vehicle, occupants, or contents while operated or parked in our parking lot.
HOUSEKEEPING: We do not provide daily full housekeeping services, but rather mini housekeeping services. Staff will remove and replace trash daily and exchange used towels for fresh towels (unless hung up). No other daily housekeeping services are provided.
LINEN CHANGING: Your comfort is very important to us. For guests staying multiples nights, bed linen is changed on a rotation schedule and/or upon request. If Housekeeping is unable to change a bed due to personal items left on a bed, a note will be left.
SPECIAL REQUESTS: We will make every effort to honor special requests such as a specific floor or room number, etc. upon your arrival. All special requests are noted on reservations and we will do our best to accommodate. However, the availability of these items cannot be guaranteed in advance.